Privacy Policy

Privacy Policy

Introduction

Welcome to https://el-milagro-non-gmo-tortilla-chips.chicagotortillachips.com! We are El Milagro Non-GMO Tortilla Chips, a company dedicated to providing high-quality, delicious snacks while prioritizing our customers’ privacy and data security. This Privacy Policy is designed to inform you about the types of personal information we collect from users who visit and interact with our website and services, and how we use, store, and protect it.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

When you engage with us in the ways mentioned above, we may perform the following activities:

  1. Account Creation and Management: We collect and process information when you create an account on our platform. This includes your name, contact details, and login credentials.
  2. Payment Transactions: If you make a purchase, we’ll gather payment-related data such as cardholder name, card number, expiration date, and billing address.
  3. Communication: We may reach out to you via email, phone, or SMS for order updates, marketing promotions, surveys, or feedback requests.
  4. Product Interaction: Our website tracks user interactions with products, including page views, clicks, and product inquiries.
  5. Location-based Services: If you opt-in, we can access your device’s location data to provide personalized recommendations.
  6. Social Media Integration: When you connect our platform to social media accounts, we may collect information from those platforms (e.g., profile pictures, public posts).

Personal Data Collection and Types of Information Gathered

We collect several types of personal data, including:

  • Account Details: User names, email addresses, passwords (hashed and encrypted), and profile information.
  • Payment Information: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
  • Financial Data: Transaction history, purchase amounts, and order frequency.
  • Purchase Information: Product preferences, buying patterns, and order status updates.
  • Mobile Device Identifiers: Unique device IDs, operating system type, and device location (if shared).
  • Location Data: GPS coordinates or IP addresses to provide location-based services.
  • Feedback and Reviews: User-submitted comments, ratings, and product reviews.
  • Social Media Information: Publicly available data from social media platforms when you choose to connect your accounts.
  • Product Interest: Information about the products that interest or engage you on our site.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies for several purposes:

  • Essential Functions: Strictly Necessary cookies enable core functionalities like secure login, shopping carts, and language preferences.
  • Personalization: Preference cookies tailor our website to your preferences, such as remembering your language or region settings.
  • Analytics: Analytics cookies help us understand user behavior and improve the overall experience by providing insights into popular content and site performance.

Our Cookie Manager allows users to control which types of cookies they accept, offering transparency and choice regarding non-essential tracking.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing orders and providing customer support.
  • Maintaining and improving our services.
  • Complying with legal obligations and tax/accounting requirements.

Once the retention period expires or when you request deletion, we will securely delete or anonymize your personal data unless we have a legitimate reason to retain it (e.g., fraud prevention).

Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of data during transmission and at rest.
  • Secure third-party payment processors for transaction processing.
  • Regular security audits and updates to our systems.
  • Employee training on privacy and data protection practices.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal information from minors. If you believe we have collected such information, please contact us immediately, and we will take prompt action to rectify it.

Your Rights (Depending on Your Location)

The data protection laws in your jurisdiction may grant you specific rights regarding your personal information. These can include:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting your personal data from our systems.
  • Restriction: Limiting the use of your data in certain circumstances.
  • Data Portability: Receiving a copy of your personal data in a structured format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your data exercise.

To exercise these rights or if you have any concerns, please contact our Data Protection Officer at privacy@el-milagro-non-gmo-tortilla-chips.chicagotortillachips.com. We will respond within a reasonable timeframe and assist you with your request.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and updated policy versions will include revision dates. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, feedback, or requests (including unsubscribe requests), please reach out to us at:

  • Email: contact@el-milagro-non-gmo-tortilla-chips.chicagotortillachips.com
  • Mail: El Milagro Non-GMO Tortilla Chips, Privacy Team, [Street Address], [City, State, Zip Code]